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Security Department Manager

Employer: Chicken Ranch Casino
Jamestown, California

Description
Summary:
Through managment of the entire Security Department and all matter related, provide the utmost pleasurable possible gaming experience to our cutomers! Under the General Manager’s direction, plans, directs and coordinates activities relating to the protection, safeguarding and security of Customers, company assets, employees and others. Ensures that established goals and objectives are accomplished with prescribed priorities, time limitations and with fiscal responsibilities. Advises, makes recommendations, and assists in the formulation of goals and objectives. Designs, implements and monitors security policies, procedures and programs. Complies with State and Government Regulations and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned. Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment. Oversees all training and staff development in Safety Procedures and implementation of all Safety Training Programs.


Tasks:
Create, revise and implement security standards, policies, and procedures.
Plan, direct, and coordinate security activities to safeguard company assets, employees, customers, or others on company property.
Supervise the daily activities of subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performances, or disciplining.
Analyze and evaluate security operations to identify risks or opportunities for improvement.
Collect and analyze security data to determine security needs, security program goals, or program accomplishments.
Communicate security status, updates, and actual or potential problems, using established protocols.
Conduct, support, or assist in governing agencies reviews, internal corporate evaluations or assessments of the overall effectiveness of the facilities security processes.
Order supplies and equipment as needed.
Conduct, supervise and prepare reports relating to internal investigations of any losses or violations of the State COMPAC, MICS or any policy and procedure.
Develop, implement and manage security training.
Assist in preparation of emergency management and contingency planning.
Serve as Chicken Ranch Bingo & Casino’s liaison with public law enforcement, fire and other agencies as it relates to security at Chicken Ranch Bingo & Casino.
Direct and coordinate through subordinate personnel, Chicken Ranch Bingo & Casino activities and security functions, utilizing knowledge of established policies, procedures and practices.
Initiate personnel actions such as recruitment, selections, transfers, promotions and discipline or dismissal measures.
Resolve work grievances or submit unsettled grievances to the Human Resources Manager.
Prepare work schedules.
Assigns or delegate responsibilities.
Provide work directives.
Resolve problems.
Interpret and disseminate Chicken Ranch Casino policy to subordinate personnel.
Evaluate employee performance.
Monitor security policies, programs or procedures to ensure compliance with internal security policies and licensing requirements.
Identify, investigate, or resolve security breaches.
Work long irregular hours under pressure.
Monitor and authorize entrance and departure of employees, customers, visitors, and other persons to guard against theft and maintain security of premises.
Escort or drive motor vehicle to transport individuals.
Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages.
Escort personnel that are transporting monies and assets within the Casino.
Pull money boxes.
Monitor assigned area for unusual activities. Approach and discourage loiterers and panhandlers.
Assist with the removal of disruptive individuals from the Casino property.
Call police or fire departments in cases of emergency.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
Answer alarms and investigate disturbances.
Write reports of daily activities and irregularities such as equipment or property damage, theft, patron disruptions, presence of unauthorized persons or unusual occurrences.
Patrol premises to prevent and detect signs of intrusion or infractions of rules and ensure security of automobiles, doors, windows and gates.
Answer telephone calls to take messages, answer questions, and provide information.
Warn customers of rule infractions or violations, and apprehend or evict violators from premises.


RequirementsGAMING INDUSTRY EXPERIENCE IS PREFERRED



Bachelors Degree in Business Administration, Criminal Justice, Law Enforcement, Security, or a closely related field preferred
Strong managerial experience required; in the Casino industry preferred
Customer Service/Hospitality experience preferred
Experience and in depth comprehension in security, investigation, loss prevention and safety awareness
Ability to successfully pass a pre-employment drug/alcohol screen and background investigation


Additional Information
All applicants must be able to demonstrate their US work authorization during the employment verification process.

Salary: DOE

Type of Position Full Time

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