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Director, Global Security (WU Ventures)


Employer: Western Union
Location:San Francisco, California, United States of America

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

Right now, we are seeking a Director, Security, based at Western Union’s offices in San Francisco, California.

In this role, you will report directly to the Vice President, Global Security. You will be tasked with the development of a cyber-intelligence strategy focused on fraud investigations and interaction with law enforcement.

In addition, you will:
Require an in-depth understanding of fraud and technology risk, working extensively with internal management and the enforcement community at the local, state, federal, and international levels
Perform and manage investigations of fraud activities that involve remote channels (Internet, Mobile Banking, Call Centers, etc.) involving Wire Transfer, ACH, and other electronic payment mechanisms
Focus on gathering electronic evidence for investigations related to internet, mobile banking, call center, and e-commerce fraud. This evidence is then compiled in a logical fashion to identify suspects and perform root cause analysis
Understand cyber organized criminal groups, online carding groups, digital currencies, and electronic crimes as they relate to electronic fraud
Work effectively with Western Union technology support teams to discover how frauds occur through a deep understanding of Western Union systems
Be a liaison with Law Enforcement, FS-ISAC, InfraGard, ECTF’s regarding cyber threats that may impact investigations
Research and take action on new methods of Cross Channel-related fraud
Analyze and identify fraudulent transactions based on actionable intelligence to mitigate reputation and financial risk
Intervene in fraud-related issues which may result in litigation or regulatory sanctions or may negatively impact consumer confidence, financial statements, operations, or the reputation of the corporate brand
Advise business partners on fraud issues and provides counsel on product, technology and business operations to mitigate fraud
Research and understand emerging payment system security trends/options and recommends appropriate direction as necessary
Represent Western Union at industry standards meetings, security threat prevention consortiums, and all other forums that develop next generation security enhancements
Maintain strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies
Participate in creating and maintaining a safe and secure workplace in Western Union facilities
Participate in executive protection, event security, and crisis management programs  

Qualifications:
Bachelor's degree in an area of study relevant to this position
Minimum of 7 years of relevant work experience
Strong investigative instincts along with a background in financial crimes investigations
Prefer federal law enforcement experience with a working knowledge of federal, state and local criminal codes/courts and a broad understanding of international regulatory rules and regulations
Demonstrated ability to manage operational budgets and develop an understanding of the workings of money transfer systems
Thorough understanding of industry data security trends/standards related to electronic payments
Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
Able to interface with other industry investigators and industry peers in subjects related to cross channel fraud
Strong knowledge of computers and general data processing
Ability to identify control gaps and recommend remediation on a regular basis

With a 160-year history of connecting people when it matters most, Western Union continues to shape the world in which we live. WU offers one of the easiest ways for families and friends to send money and stay connected almost anywhere in the world. We take pride in being close to our consumers. Together with our Agents, we speak our consumers' languages and live in our consumers' neighborhoods. As a result, our Agents and employees are more like ambassadors. They are ambassadors of trust. Ambassadors of responsibility. And ambassadors of hope. They are the living, breathing manifestation of who we are as a company and reflect the WU behaviors: Inspired. Connected. Driven. Game-Changer. Responsible. EOE/AA Women, Minorities, Veterans, Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability or other protected category.

How To Apply:

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