Employer: JPMorgan Chase
Location: Jacksonville, FL
Location: Jacksonville, FL
The Global Security & Investigations (GS&I) Team provides security protection, investigation, resiliency and crisis management services in support of J.P. Morgan Chase, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security Guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally and fraud Investigations. This mission is executed through the implementation of technology, best in class talent and client collaboration.
This position is responsible for evaluating, recommending and ensuring the implementation of established security and life safety procedures at the Jacksonville, Florida location. This Position will oversee the overall security officer program controlling access to the facility (or group of facilities) and will assist in providing protection for customers, employees, tenants, visitors and assets. This position will also act as the Global Security liaison with the various lines of business within the location(s). This position will report to the Regional Security Manager.
Managerial Duties (70% of time)
Oversee performance of the contract security guard vendor
Coordinate with the security guard vendor to ensure qualified candidates are placed on the JPMC account
Coordinate with security guard vendor to ensure appropriate coverage for JPMC properties
Implement approved policy and procedural changes to post orders as required. Validates program effectiveness.
Maintains liaison with Facilities Management, fire and police officials, contractors and the various lines of business senior leaders
Selected positions will be required to regularly coordinate and validate program specifics with Federal Regulatory Officials
Facilitate security equipment deployment projects as appropriate
Reports (20% of time)
Generate monthly metrics and status reports on program compliance
Complete comprehensive internal review reports and building security surveys
Generate tracking documents for new initiatives or enhancements that are implemented.Other Services (10% of time)
Perform special duties as directed by the Regional Security Manager
Scope
The position will coordinate and serve as a liaison with all levels of employee including senior management representatives. He/ She will be responsible for promoting GS&I’s North American Security Program to senior management and ensuring compliance with key technical and procedural standards. The core skills listed below are essential to the successful candidate for this position.
Decision making ability
Written/Oral skills: procedures, after-action reports, testing documents, management presentations, etc.
Procedural Knowledge: recommend and author physical security procedures and directives to keep program up-to-date
Program Management: ability to evaluate security guard vendor adherence to contractual requirements, including periodic testing
Emergency Management expertise: ability to manage fire/life safety program and control crisis situations.
GSIC
Qualifications
CORE COMPETENCIES
Base Computer skills in Microsoft Office Programs
SharePoint Use and Development
Effective use of open source public information
Detailed Oriented
Effective Time Management
Self-Driven and Motivated
Ability to communicate in writing and orally Senior Management
Delegation Skills
Conflict Management
Customer Focus
Decision Quality
Developing Others
Functional I Technical Skills
Hiring and Staffing
Integrity and Trust
Managing and Measuring
Motivating Others
Problem Solving
Timely Decision Making
Written Communication
Other:
Must have a valid driver's license
On call outside regular working hours – Must possess cellular phone with capability to support JPMC sponsored software
KNOWLEDGE
Education: Have at least a four-year bachelor's degree OR have law enforcement or US military background with honorable discharge OR a combination of both educational and relevant, job-related work experience
General: Knowledge of current physical security trends and technical design. Professional Organization Memberships.
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