US-IL-Joliet
Job Description:
CRITICAL SUCCESS FACTORS
- Perform accurate count updates and notify management of necessary inventory adjustments.
- Perform Safety, OSHA and Environmental activities and reporting; initiate timely updates when applicable.
- Conduct safety inspections on a scheduled basis in the store; ensure timely and accurate reporting of results.
- Conduct regular operations assessments (e.g., Merchandise Protection Audit, Open/Close Checklist); recommend action plans when appropriate.
- Assist store management/district Loss Prevention management in the detection, investigation and closure of internal fraud cases.
- Maintain appropriate evidence in accordance with prescribed procedures.
- Monitor sales floor activities using CCTV equipment or on-site observation.
- Adhere to shoplift guidelines (e.g. six elements of proof); perform shoplift apprehensions consistent with store theft activity; help train store staff in proper application of shoplift guidelines.
- Prepare investigation reports that are accurate, complete, concise and well-organized.
- Maintain confidentially of sensitive information.
- Use basic internet navigation and email to access and print information/reports.
- Complete required training in the expected timeframe and participates in ongoing learning opportunities.
LEADERSHIP BEHAVIORS
1) Customer Focused:
- Act with customers safety and best interest in mind.
2) Leadership/People Oriented:
- Set high performance standards for self and others.
- Work to ensure that each team member is working to achieve great results through compliance with company policies and procedures.
- Demonstrate a sense of urgency and strong commitment to achieving goals.
3) Process Thinking:
- Gather data and relevant information systematically.
- Create processes to identify, prevent and solve problems.
- Possess general understanding of security and safety policies, processes and requirements to support consistent execution throughout the facility.
- Continually ensure the store is compliant in its approaches, processes, products and services based on comprehensive knowledge of Company operations.
4) Effectiveness/Attains Results:
- Be willing and able to quickly adapt behavior and work methods in response to new information, multiple demands, shifting priorities, ambiguity, unanticipated obstacles and rapid change.
- Build team member accountability by holding individuals responsible for their work.
5) Effective Decision Making
- Understand internal and external environment and apply experience to make decisions which protect the Companys best interest.
- Drive consistent process execution to reduce risks to the company.
Responsibilities/Skills/Experience Requirements
KNOWLEDGE, SKILLS AND ABILITIES
- Associates Degree or equivalent work experience preferred.
- Minimum of three (3) years experience in a quality control/loss prevention function required.
- Strong Organizational skills required
- Project management skills preferred.
- Proven ability to form strong partnerships and communicate well with team members required.
Job Description:
CRITICAL SUCCESS FACTORS
- Perform accurate count updates and notify management of necessary inventory adjustments.
- Perform Safety, OSHA and Environmental activities and reporting; initiate timely updates when applicable.
- Conduct safety inspections on a scheduled basis in the store; ensure timely and accurate reporting of results.
- Conduct regular operations assessments (e.g., Merchandise Protection Audit, Open/Close Checklist); recommend action plans when appropriate.
- Assist store management/district Loss Prevention management in the detection, investigation and closure of internal fraud cases.
- Maintain appropriate evidence in accordance with prescribed procedures.
- Monitor sales floor activities using CCTV equipment or on-site observation.
- Adhere to shoplift guidelines (e.g. six elements of proof); perform shoplift apprehensions consistent with store theft activity; help train store staff in proper application of shoplift guidelines.
- Prepare investigation reports that are accurate, complete, concise and well-organized.
- Maintain confidentially of sensitive information.
- Use basic internet navigation and email to access and print information/reports.
- Complete required training in the expected timeframe and participates in ongoing learning opportunities.
LEADERSHIP BEHAVIORS
1) Customer Focused:
- Act with customers safety and best interest in mind.
2) Leadership/People Oriented:
- Set high performance standards for self and others.
- Work to ensure that each team member is working to achieve great results through compliance with company policies and procedures.
- Demonstrate a sense of urgency and strong commitment to achieving goals.
3) Process Thinking:
- Gather data and relevant information systematically.
- Create processes to identify, prevent and solve problems.
- Possess general understanding of security and safety policies, processes and requirements to support consistent execution throughout the facility.
- Continually ensure the store is compliant in its approaches, processes, products and services based on comprehensive knowledge of Company operations.
4) Effectiveness/Attains Results:
- Be willing and able to quickly adapt behavior and work methods in response to new information, multiple demands, shifting priorities, ambiguity, unanticipated obstacles and rapid change.
- Build team member accountability by holding individuals responsible for their work.
5) Effective Decision Making
- Understand internal and external environment and apply experience to make decisions which protect the Companys best interest.
- Drive consistent process execution to reduce risks to the company.
Responsibilities/Skills/Experience Requirements
KNOWLEDGE, SKILLS AND ABILITIES
- Associates Degree or equivalent work experience preferred.
- Minimum of three (3) years experience in a quality control/loss prevention function required.
- Strong Organizational skills required
- Project management skills preferred.
- Proven ability to form strong partnerships and communicate well with team members required.