Essential Duties and Responsibilities:
• Initiate, manage and document all investigations relating to internal theft, external theft, fraud and policy violations.
• Conduct face to face and/or telephone interviews with associates suspected of internal theft, fraud or policy violations.
• Utilize XBR exception based reporting software to identify areas of loss or exposure within the company.
• Coordinate and administer all staff training related to loss prevention practices, company policies/procedures and pre-employment screening.
• Perform comprehensive audits of assigned region to analyze business operations and ensure policy and procedural compliance.
• Maintain and track inventory numbers for each store in assigned area, pursue trends in shrinkage and devise improvement strategies in partnership with the Regional and District Managers.
• Act as a liaison between the stores/home office and vendors as well as between the stores/home office and local, state and federal law enforcement agencies, within assigned region.
• Manage the High Shrink Awareness Program (HSAP) in partnership with the Regional, District and Store Managers and provide additional support as necessary.
• Participate in Regional and District visits and calls as necessary to strengthen partnerships and improve the overall awareness of the company shortage reduction program.
• Provide Regional, District and Store level loss prevention and safety awareness training in accordance with the training cadence or as requested.
Knowledge, Skills and Abilities:
• Proficient knowledge of excepted internal investigation processes and methodologies in a retail environment.
• Excellent verbal and written communication skills required
• Must be proficient in Microsoft Office
• Must be self motivated with effective time management skills
• Must have proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Proficient in the use of EBR systems, specifically XBR, preferred
• Experience with EAS, CCTV, fire alarm and intrusion systems preferred
• CFI preferred
Minimum Requirements:
• 5 to7 years of loss prevention experience in a specialty retail environment.
• Ability to pass an extensive background check
• 1 to 2 years of multi-store experience
• Certified in Wicklander/Zulawski methodologies on interview and interrogation techniques
Education:
• Bachelor’s degree preferred
Deb Benefits:
Our associate’s health and well being are among our highest priorities. We offer comprehensive and voluntary benefits for all qualified associates and their families including domestic partnerships to include medical, dental, vision, paid time off and associate discounts on merchandise.
APPLY
• Initiate, manage and document all investigations relating to internal theft, external theft, fraud and policy violations.
• Conduct face to face and/or telephone interviews with associates suspected of internal theft, fraud or policy violations.
• Utilize XBR exception based reporting software to identify areas of loss or exposure within the company.
• Coordinate and administer all staff training related to loss prevention practices, company policies/procedures and pre-employment screening.
• Perform comprehensive audits of assigned region to analyze business operations and ensure policy and procedural compliance.
• Maintain and track inventory numbers for each store in assigned area, pursue trends in shrinkage and devise improvement strategies in partnership with the Regional and District Managers.
• Act as a liaison between the stores/home office and vendors as well as between the stores/home office and local, state and federal law enforcement agencies, within assigned region.
• Manage the High Shrink Awareness Program (HSAP) in partnership with the Regional, District and Store Managers and provide additional support as necessary.
• Participate in Regional and District visits and calls as necessary to strengthen partnerships and improve the overall awareness of the company shortage reduction program.
• Provide Regional, District and Store level loss prevention and safety awareness training in accordance with the training cadence or as requested.
Knowledge, Skills and Abilities:
• Proficient knowledge of excepted internal investigation processes and methodologies in a retail environment.
• Excellent verbal and written communication skills required
• Must be proficient in Microsoft Office
• Must be self motivated with effective time management skills
• Must have proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Proficient in the use of EBR systems, specifically XBR, preferred
• Experience with EAS, CCTV, fire alarm and intrusion systems preferred
• CFI preferred
Minimum Requirements:
• 5 to7 years of loss prevention experience in a specialty retail environment.
• Ability to pass an extensive background check
• 1 to 2 years of multi-store experience
• Certified in Wicklander/Zulawski methodologies on interview and interrogation techniques
Education:
• Bachelor’s degree preferred
Deb Benefits:
Our associate’s health and well being are among our highest priorities. We offer comprehensive and voluntary benefits for all qualified associates and their families including domestic partnerships to include medical, dental, vision, paid time off and associate discounts on merchandise.
APPLY