Employer: Sacremento Kings
Location: Sacramento, California Area
Position Description:
Location: Sacramento, California Area
Position Description:
The Director of Security directs, manages, supervises, and coordinates the activities and operations of the Security Department, including 24-hour and event security for the Golden 1 Center. This position will establish and maintain relationships with local, state and federal law enforcement and life safety units. The successful candidate will also serve as the venue and team security liaison with the NBA and will embrace and help drive the NBA Elevate program and existing organizational values and standards throughout all event services.
Key Responsibility Areas (KRA’s):
1. Provide overall leadership for all services and activities involved in facility and event security, emergency preparedness, and risk management using independent judgment and personal initiative
2. Plan, develop and implement programs to ensure the security of facility staff, property and attendees
3. Manage all full-time Security Managers and Security Officers. Oversee the security Command Center and all related security systems and content, including CCTV and security technology throughout the arena property. Investigate all security related incidents and follow up with written reports and recommendations.
4. Execute NBA Arena Security Procedures & Guidelines
5. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements
6. Direct, train, motivate and evaluate security staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
7. Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
8. Lead regular event security and venue safety briefings with internal stakeholders and public safety
9. Oversee Purchasing/Ordering security related goods and services and approval of invoices for payment
10. Manage the scheduling of external event staffing personnel including, but not limited to, off duty police officers, EMT’s, peer group security as needed
11. Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary
12. Provide effective direction to staff in emergency response situations. Update and manage facility EOP with regular updates and exercises
13. Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control
14. Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies
15. Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate
16. Interpret and apply Federal, State and local policies, procedures, laws and regulations.
17. On-call 24/7, as needed and based on Golden 1 Center activities
18. Performs all other duties and responsibilities, as assigned
Technical Expertise:
· Direct leadership experience where coaching and performance is emphasized
· Experience in a major sports & entertainment venue strongly preferred
· Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.
· Must be able to provide effective direction to staff in emergency response situations
· Experience in crisis management, investigation skills, security technology, life safety, risk management, guest experience, payroll, and scheduling preferred
· Proven track record of building high performance teams
· Ability to work collaboratively in a fast paced, high profile environment and deliver extraordinary moments to our guests and our employees
· Strong business acumen
Education and/or Experience:
· Bachelor's degree (BA/BS) from four-year College or university in Criminal Justice, Business Administration, or related field.
· Minimum of 10 years’ experience related to building or event security
Certificates, Licenses, Registrations:
Must possess a valid state Driver's License.
Key Competency Areas (KCA’S):
The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:
· Service Orientation – Committed to providing world-class service to internal and external customers. Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers. Acts with customers in mind and establishes effective relations with customers and co-workers. Works collaboratively with others to accomplish objectives. Generates solutions which generally benefit all involved parties. Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.
· Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution. Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion. Demonstrates the value of innovation through creative problem-solving and innovative thinking. Understands and demonstrates commitment to the principle that WOW! is the Only Standard.
· Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.
· Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.
· Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing. Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department. Demonstrates the technical and analytical expertise needed to excel in the job. Exhibits strong decision making skills.
Other Qualifications: Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate. During events, the noise level may be high, requiring the use of hearing protection.
This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.
Key Responsibility Areas (KRA’s):
1. Provide overall leadership for all services and activities involved in facility and event security, emergency preparedness, and risk management using independent judgment and personal initiative
2. Plan, develop and implement programs to ensure the security of facility staff, property and attendees
3. Manage all full-time Security Managers and Security Officers. Oversee the security Command Center and all related security systems and content, including CCTV and security technology throughout the arena property. Investigate all security related incidents and follow up with written reports and recommendations.
4. Execute NBA Arena Security Procedures & Guidelines
5. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements
6. Direct, train, motivate and evaluate security staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
7. Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
8. Lead regular event security and venue safety briefings with internal stakeholders and public safety
9. Oversee Purchasing/Ordering security related goods and services and approval of invoices for payment
10. Manage the scheduling of external event staffing personnel including, but not limited to, off duty police officers, EMT’s, peer group security as needed
11. Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary
12. Provide effective direction to staff in emergency response situations. Update and manage facility EOP with regular updates and exercises
13. Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control
14. Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies
15. Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate
16. Interpret and apply Federal, State and local policies, procedures, laws and regulations.
17. On-call 24/7, as needed and based on Golden 1 Center activities
18. Performs all other duties and responsibilities, as assigned
Technical Expertise:
· Direct leadership experience where coaching and performance is emphasized
· Experience in a major sports & entertainment venue strongly preferred
· Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.
· Must be able to provide effective direction to staff in emergency response situations
· Experience in crisis management, investigation skills, security technology, life safety, risk management, guest experience, payroll, and scheduling preferred
· Proven track record of building high performance teams
· Ability to work collaboratively in a fast paced, high profile environment and deliver extraordinary moments to our guests and our employees
· Strong business acumen
Education and/or Experience:
· Bachelor's degree (BA/BS) from four-year College or university in Criminal Justice, Business Administration, or related field.
· Minimum of 10 years’ experience related to building or event security
Certificates, Licenses, Registrations:
Must possess a valid state Driver's License.
Key Competency Areas (KCA’S):
The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:
· Service Orientation – Committed to providing world-class service to internal and external customers. Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers. Acts with customers in mind and establishes effective relations with customers and co-workers. Works collaboratively with others to accomplish objectives. Generates solutions which generally benefit all involved parties. Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.
· Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution. Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion. Demonstrates the value of innovation through creative problem-solving and innovative thinking. Understands and demonstrates commitment to the principle that WOW! is the Only Standard.
· Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.
· Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.
· Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing. Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department. Demonstrates the technical and analytical expertise needed to excel in the job. Exhibits strong decision making skills.
Other Qualifications: Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate. During events, the noise level may be high, requiring the use of hearing protection.
This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.