Employer: Pinnacle Entertainment
Location: Cincinnati, OH
Position Summary
The incumbent in this position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. The incumbent in this position is also responsible for managing Pinnacle Entertainment, Inc.’s security and surveillance activities to ensure the safety and security of casino and track patrons and employees, as well as the
safeguarding of the property. Ensures that operations are conducted in accordance with State Gaming and Racing Regulations that patrons are not engaged in illegal activities, and that soft and hard count operations are conducted in accordance with policies and statutory regulationsEssential Functions:
(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Responsible for actively building and retaining customer relations and acts as a mentor
to employees in order to provide superior customer service.
Hires, trains, motivates, evaluates, and directs security/surveillance staff to ensure that
employees receive adequate guidance and resources to accomplish established objectives.
Establishes and maintains department objectives, standards, guidelines, and budget to
achieve proper management of department.
Directly supervises security and surveillance department supervisors to maintain a professional separation of information between the departments and utilize the marriage of departments when needed.
Coordinates security investigation efforts with outside law enforcement agencies to assure proper handling of civil violations of patrons or employees; may occasionally appear in court with corporate attorneys to assist in criminal justice proceedings.
Establishes, implements and monitors emergency procedures to ensure prompt and safe handling of such emergencies as fire, flood, or bomb threats.
Works with Casino/Track Operations department to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.
Coordinates statistical survey activities and reports production in order to facilitate information for management.
Coordinates specialized, professional training in cheating techniques for management personnel.
Makes recommendations in the development of gaming procedures to ensure that management takes into consideration the enforceability of such procedures from a security/surveillance perspective.
Job Requirements:
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain a valid gaming license in all applicable jurisdictions
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be at least twenty-one (21) years of age
PREFERRED KNOWLEDGE, SKILL AND ABILITY:
Thorough understanding of civil and criminal laws.
Knowledge of gaming regulations.
Ability to identify and understand cheating techniques in gaming and count rooms.
Understanding and working knowledge of electronic equipment used in Surveillance.
Valid driver’s license required.
This knowledge and these abilities are typically acquired through a Bachelor's Degree in Criminal Justice, or closely related field, and five years’ law enforcement and surveillance experience, or through a high school education or equivalent and eight years’ law enforcement and surveillance experience.
Ability to:
Ability to research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility.
Ability to communicate effectively with all levels of employees, as well as outside contacts.
Ability to observe and direct actions of subordinates.
Ability to move around facility and respond to situations in an effective and efficient manner.
Ability to use and monitor all surveillance equipment.
Apply
Location: Cincinnati, OH
Position Summary
The incumbent in this position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. The incumbent in this position is also responsible for managing Pinnacle Entertainment, Inc.’s security and surveillance activities to ensure the safety and security of casino and track patrons and employees, as well as the
safeguarding of the property. Ensures that operations are conducted in accordance with State Gaming and Racing Regulations that patrons are not engaged in illegal activities, and that soft and hard count operations are conducted in accordance with policies and statutory regulationsEssential Functions:
(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Responsible for actively building and retaining customer relations and acts as a mentor
to employees in order to provide superior customer service.
Hires, trains, motivates, evaluates, and directs security/surveillance staff to ensure that
employees receive adequate guidance and resources to accomplish established objectives.
Establishes and maintains department objectives, standards, guidelines, and budget to
achieve proper management of department.
Directly supervises security and surveillance department supervisors to maintain a professional separation of information between the departments and utilize the marriage of departments when needed.
Coordinates security investigation efforts with outside law enforcement agencies to assure proper handling of civil violations of patrons or employees; may occasionally appear in court with corporate attorneys to assist in criminal justice proceedings.
Establishes, implements and monitors emergency procedures to ensure prompt and safe handling of such emergencies as fire, flood, or bomb threats.
Works with Casino/Track Operations department to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.
Coordinates statistical survey activities and reports production in order to facilitate information for management.
Coordinates specialized, professional training in cheating techniques for management personnel.
Makes recommendations in the development of gaming procedures to ensure that management takes into consideration the enforceability of such procedures from a security/surveillance perspective.
Job Requirements:
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain a valid gaming license in all applicable jurisdictions
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be at least twenty-one (21) years of age
PREFERRED KNOWLEDGE, SKILL AND ABILITY:
Thorough understanding of civil and criminal laws.
Knowledge of gaming regulations.
Ability to identify and understand cheating techniques in gaming and count rooms.
Understanding and working knowledge of electronic equipment used in Surveillance.
Valid driver’s license required.
This knowledge and these abilities are typically acquired through a Bachelor's Degree in Criminal Justice, or closely related field, and five years’ law enforcement and surveillance experience, or through a high school education or equivalent and eight years’ law enforcement and surveillance experience.
Ability to:
Ability to research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility.
Ability to communicate effectively with all levels of employees, as well as outside contacts.
Ability to observe and direct actions of subordinates.
Ability to move around facility and respond to situations in an effective and efficient manner.
Ability to use and monitor all surveillance equipment.
Apply