Employer: Pinkerton Consulting & Investigations, Inc. Location: Goshen, New York, United States
JOB SUMMARY
The successful candidate in this position will provide for the
welfare, physical protection and security
of a high profile client by performing armed and unarmed executive protection assignments as required. They will develop and/or manage comprehensive protection assignments and provide consulting and alternative security solutions to the client.
of a high profile client by performing armed and unarmed executive protection assignments as required. They will develop and/or manage comprehensive protection assignments and provide consulting and alternative security solutions to the client.
ESSENTIAL FUNCTIONS
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
- Represent Pinkerton’s core values of integrity, vigilance and excellence.
- Provide close protection and other security functions for the client.
- Ensure that all services are conducted in a timely and professional manner with special attention to quality and accuracy.
- Travel to international and domestic locations with the client to perform executive protection assignments (40 trips/year).
- Serve as the client liaison through proactive communication with local security teams, authorities, and other Executive Protective Agents.
- Prepare and coordinate the implementation of the itinerary and travel route.
- Provide direction and good judgment/discretion to proactively resolve issues or concerns.
- Enforce procedures that promote the safety and security of the client. These include but are not limited to:
- Access control
- Alarm response
- Patrols tactics
- Respond to emergencies to ensure the safety of the client; as needed, appropriately apply an escalation of the force level.
- Deescalate tense situations or individuals that arise at the client’s residency or at events.
- Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
- Ensure that the appropriate management personnel are kept informed of all issues relating to the client relationships.
- Maintain a continued, positive relationship with client, through appropriate contact and the anticipation of service needs.
- Maintain excellent communication with other Agent(s) specifically as it relates to safety vulnerabilities and escalation of information during emergencies or potentially threatening situations.
- Maintain an immaculate appearance day to day.
- Communicate vulnerabilities or safety concerns in a timely manner.
- Identify and escalate equipment deficiencies/failures.
- Perform additional duties as assigned (i.e. internal events, external events, etc.).
[-]MINIMUM HIRING STANDARDS
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
- Must reside in/near Orange County, NY (or willingness to relocate).
- Must be at least 21 years of age to carry a firearm.
- Must have permit to carry a firearm.
- Must have a reliable means of communication (i.e., email, cell phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
[-]EDUCATION/EXPERIENCES
High School Diploma or G.E.D; prior experience in physical security,
military service and/or law enforcement, sufficient to meet the minimum
requirement for state and local licensing and permit to carry a firearm
during domestic travel across state lines and including international
travel (HR218).
[-]COMPETENCIES
- Current/Active CCW required (Prior military/law enforcement background highly desirable).
- Current CA Guard Card and Exposed Firearm Permit.
- Immaculate appearance.
- Substantial background in providing concierge customer service.
- Experience with and working knowledge of access control systems, CCTV, alarm monitoring, etc.
- Ability to use computers with Windows OS and Microsoft Office tools (Excel, Word, PowerPoint).
- Experience in successfully handling difficult and confrontational situations.
- Ability to interact effectively at all levels and across diverse cultures.
- Professional demeanor and solid communication skills (interpersonal, radio, email, text, etc.).
[-]WORKING CONDITIONS (PHYSICAL/MENTAL DEMAND)
With or without reasonable accommodation, requires the physical and
mental capacity to perform effectively all essential functions. In
addition to other demands, the demands of the job include:
- Maintain composure when dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks controlled substance testing, and behavioral selection survey.
- Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- Rapid and effective decision-making during unusual or emergency situations.
- Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others.
- Ability to handle multiple tasks concurrently.
- Computer usage and operating controls.
- On occasion, may be required to perform stressful and physical activity.
- Exposure to sensitive and confidential information.
- Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Occasional walking and reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
- Close and distance vision and ability to adjust focus.