Employer: Salesforce
Location: US - California - San Francisco (HQ)
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Description:
Corporate Security Services protects the people, facilities, and assets of the company across the Globe. To accomplish our mission, we are seeking an Event Security Manager, based in San Francisco, and managing company events as assigned, including events that require international
travel. The incumbent will be responsible for managing an existing program while exploring opportunities to further refine and improve upon the current state of the program.
Qualified candidates must be able to interact positively with stakeholders across the full spectrum of business unit owners and demonstrate ownership of deliverables. Ability to build and maintain rapport, understand and adapt to nuances of different internal customers, and adapt rapidly to large scale, dynamic events is critical.
The Events Security Manager reports to the Senior Manager of Corporate Security Services and will be tasked with management and improvement of sustainable, scalable solutions that address:
Meeting or exceeding service level agreements (SLA’s) for event security planning, coordination, and management
Effective and consistent coordination of efforts necessary for executing successful event security plans, including but not limited to vendor selection, vendor management, event plan preparation, and coordination with stakeholders
Participation in the planning and execution of Dreamforce The Corporate Security Services program is part of the Corporate Security team, which is responsible for the safety, security, business continuity, and crisis response programs globally. The successful candidate for this role will be expected to serve in an on call rotation, and be available for emergent situations as needed. This position will potentially travel as much as 50%, including international travel.
Primary Responsibilites:
Prepares and when necessary personally executes event security plans
Directs contracted guard services in execution of event security responsibilities
Ensures performance of the event security contractors as measured by SLA’s, KPI’s, and other indicators
Oversees response to minor incidents at events and manages directly the response to major incidents
Works in close coordination with the Protective Intelligence Manager to ensure the proactive protection of events
Coordinates closely with the Crisis Management Team, Security Services, and the Security Technology & Design teams to ensure special events are executed safely and in a manner that demonstrates our innovative spirit
Serves in the on-call rotation as a backup for security services emergency response
Professional Experience/Skills Required:
Bachelor’s degree or equivalent
Overall experience of 5+ years in security or closely related services in public or private sector
Minimum of 2 years experience in event security management
Demonstrated experience executing successful security operations programs
Exceptional writing, research, and analysis skills
Professional Experience/Skills Preferred:
Multi-disciplinary backgrounds (e.g. Security Ops Management and Operations Center Management)
Anchor Prior experience in a fast-paced environment with high travel needs
Familiarity with Salesforce.com and use of our business solutions
Leadership Qualities:
Thinks Strategically – Knows what it takes to maintain a vantage point with a comprehensive view of the company, its clients, and their shared interests
Makes Smart Decisions – Analyzes and synthesizes broad, cross-business or cross-discipline information that leads to breakthroughs or significant insight. Makes a company-wide impact
Collaborates & Communicates – Works well within a team environment with dynamic professionals from broad backgrounds. Writes and presents effectively in 1:1 and large group situations
Drives Results – Works independently and collectively to attack problems and analyzes root cause. Implements appropriate changes to ensure delivery of services that exceed customer expectations
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Apply for the Event Security Manager position
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.