Employer: JP Morgan Chase Co.
Investigator (Wilmington, DE)-140050775
Job Description
Global Security and Investigations protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security guard management and alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations on a global basis, fraud Investigations and cyber security.
This position is responsible for Internal Fraud and Code of Conduct Investigations for JPMorgan Chase associated to the various payment card (Card) lines of business in the United States. The position reports directly to a GS&I Manager on the Card Investigations Team and will be located in Elgin, IL. The position will require an in-depth understanding of fraud investigations specific to Card, internal fraud, and other fraud schemes. The individual will be required to interact with law enforcement in coordinating the apprehension and prosecution of criminals defrauding Chase. This individual will work to build a strong fraud investigation and response function for U.S. Card businesses. The individual will be responsible for the execution of fraud prevention and security initiatives in the broader Card space. The position includes the following responsibilities:
The investigation of internal fraud and employee wrongdoing in the U.S. for Consumer Card, Debit Card, Commercial Card, and Paymentech. Investigation duties include gathering evidence, interviewing witnesses and suspects, utilizing a case management system, working with law enforcement for the prosecution of suspects, identifying control and procedural issues, and complying with regulatory requirements and GSI Fraud Investigation Division policies.
Researching and responding to new methods of Card related fraud. Identifying and analyzing fraudulent transactions to support an actionable investigation and to mitigate reputational and financial risk.
Interacting with managers, Human Resources, and other business partners throughout the investigation process.
Responding to Card related fraud issues associated with litigation or regulatory sanctions, the reputation of the corporate brand, or an impact on consumer confidence.
Leading investigations into privacy issues, particularly the breaches of personally identifiable information.
Advising Card business partners on issues of suspected fraud and providing counsel on product, technology, and business issues that have fraud implications related to various Card products.
Researching and understanding emerging payment system security trends and options (e.g. Dynamic Card Verification Value (DCVV), smart chips, etc).
Maintaining a strong liaison and relationship with all federal, state, and local law enforcement agencies including regulatory agencies and international enforcement organizations.
Qualifications
Minimum of 5 years experience investigating Card related fraud or 5 years experience with law enforcement or major private corporate fraud investigations team.
Bachelors Degree in Criminology, Public Administration, Business Management, Engineering, or technology related fields.
Masters Degree in Business Management, Public Administration, Engineering, or Information Technology fields a plus.
CISSP a plus.
Investigation certifications a plus (e.g. CFE, CFCI).
Foreign language, particularly Spanish, a plus.
Apply
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran.
Investigator (Wilmington, DE)-140050775
Job Description
Global Security and Investigations protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security guard management and alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations on a global basis, fraud Investigations and cyber security.
This position is responsible for Internal Fraud and Code of Conduct Investigations for JPMorgan Chase associated to the various payment card (Card) lines of business in the United States. The position reports directly to a GS&I Manager on the Card Investigations Team and will be located in Elgin, IL. The position will require an in-depth understanding of fraud investigations specific to Card, internal fraud, and other fraud schemes. The individual will be required to interact with law enforcement in coordinating the apprehension and prosecution of criminals defrauding Chase. This individual will work to build a strong fraud investigation and response function for U.S. Card businesses. The individual will be responsible for the execution of fraud prevention and security initiatives in the broader Card space. The position includes the following responsibilities:
The investigation of internal fraud and employee wrongdoing in the U.S. for Consumer Card, Debit Card, Commercial Card, and Paymentech. Investigation duties include gathering evidence, interviewing witnesses and suspects, utilizing a case management system, working with law enforcement for the prosecution of suspects, identifying control and procedural issues, and complying with regulatory requirements and GSI Fraud Investigation Division policies.
Researching and responding to new methods of Card related fraud. Identifying and analyzing fraudulent transactions to support an actionable investigation and to mitigate reputational and financial risk.
Interacting with managers, Human Resources, and other business partners throughout the investigation process.
Responding to Card related fraud issues associated with litigation or regulatory sanctions, the reputation of the corporate brand, or an impact on consumer confidence.
Leading investigations into privacy issues, particularly the breaches of personally identifiable information.
Advising Card business partners on issues of suspected fraud and providing counsel on product, technology, and business issues that have fraud implications related to various Card products.
Researching and understanding emerging payment system security trends and options (e.g. Dynamic Card Verification Value (DCVV), smart chips, etc).
Maintaining a strong liaison and relationship with all federal, state, and local law enforcement agencies including regulatory agencies and international enforcement organizations.
Qualifications
Minimum of 5 years experience investigating Card related fraud or 5 years experience with law enforcement or major private corporate fraud investigations team.
Bachelors Degree in Criminology, Public Administration, Business Management, Engineering, or technology related fields.
Masters Degree in Business Management, Public Administration, Engineering, or Information Technology fields a plus.
CISSP a plus.
Investigation certifications a plus (e.g. CFE, CFCI).
Foreign language, particularly Spanish, a plus.
Apply
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran.