Employer: Hollywood Casino Tunica
Location: US-MS-Tunica Resorts
Overview:
Penn National Gaming has thrilled and entertained
guests since 1971 when it all began as a horse racing venue. From a
single race track, we have grown to be one of the nation’s largest
gaming companies, operating properties that offer broad and diverse
gaming and pari-mutuel wagering experiences. PENN is dedicated to
becoming the undisputed leader in guest service by offering a Red Carpet
experience for each and every guest.
Your daily responsibilities include:
- Oversees the activities of the security department
- Oversees the activities of the transportation department and valet/guest services attendants
- Supervises adherence to rules, regulations as well as company policies and procedures
- Staffing appropriately to maintain full coverage of posts
- Delegate authority and assign responsibilities
- Development, evaluating and training of staff
- Investigate incidents and/or customer complaints
- Ensuring the safety and security of all Hollywood Casino visitors, employees and property
- All other duties as assigned
To be successful in this position it will require the following skill set:
- Must be 21 years of age
- 2-5 years work experience in Security/ Law enforcement with a minimum 2 year degree in related field preferred
- Read, write legibly, understand and speak English
- Must be licensed with Mississippi Gaming Commission
- Must have ability and valid license to operate company motor vehicles
- Excellent written and verbal communication skills
- Must meet professional appearance standards as prescribed by company policy
- Able to handle stressful situations dealing with the general public
- Tact when dealing with difficult customers
- Able to work at a fast pace in often crowded, noisy and smoky environment
- Required to initiate positive interactions with guests and employees
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability
to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
If you're truly committed to a red-carpet service
culture, then you need a team that is just as dedicated in pursuing
that vision. Penn National Gaming is the place where we empower our
cast members to deliver that WOW factor to our guests and in turn we
will provide them an opportunity to build an "A" list career portfolio.
You will soon understand why "It's Good To Be PENN!"