Employer: Airbnb
Location: San Francisco, California US
Job description
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
The Safety & Security Manager - Americas will keep our employees and our operations in the Americas free from danger; all while contributing to and protecting the company culture we are so proud of. This role is responsible for managing physical and personnel security as well as safety operations in the Americas (both North and South America), which includes two large offices (San Francisco and Portland) as well as several others. The Safety & Security Manager - Americas will also serve as the Global Safety and Security Manager’s backup and help grow and maintain global enterprise security solutions.
Manage day-to-day security and safety operations for Americas offices, with particular focus on our office in San Francisco
Create security protocols and guidelines for Americas locations to include (but not limited to) physical security design for new and existing offices, security guard operations and deployment, technical security solutions, safety and emergency preparedness protocols and training for staff, liaison with individual offices’ local law enforcement, etc.
Serve as a front line crisis manager in the San Francisco office during incidents, under the guidance of the Incident Commander and Global Safety and Security Manager.
Work closely with Global Security Operations Center (GSOC) staff and contract security to support Americas and Global security operations.
Investigate incidents and provide well-articulated reports, briefings, and after action recommendations.
Develop and train staff on occupant emergency plans and incident response protocols.
Analyze intelligence tools and reports and have the ability to present and discuss such data at the executive level when necessary.
Requirements:
5+ years experience managing safety and security operations, in technology or creative office environments.
Experience developing security/safety programs and incident response plans.
Excellent written and oral communication skills required.
Knowledge of and comfortability with global technical security monitoring systems necessary.
Experience reviewing architectural plans and planning security designs highly preferred.
Bachelor’s degree preferred (years of experience may be substituted for education).
Must be highly adaptable and flexible.
A positive attitude and hunger for learning necessary.
Desire to wow your customers with each interaction.
Ability to build partnerships and work collaboratively cross-functionally.
Creativity and entrepreneurial spirit.
