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Global Response And Intelligence Officer

Employer: NBCUniversal Inc.
Location:  New York, New York, United States
Job Number 21867BR
Responsibilities 
The NBCUniversal Global Response and Intelligence Center (GRIC), located at NBCUniversal headquarters at 30 Rockefeller Center, New York, NY, is a 24×7 incident response center, managing and coordinating crisis response on behalf of NBCUniversal assets worldwide. The GRIC Operations Officer will assume primary responsibility for monitoring internal and external
crisis events with potential impact to NBCUniversal executives, staff, talent, business, reputation, and/or facilities. As a member of the Global Security Operations team, the Operations Officer will report directly to the GRIC Director. S/he will collate and update risk relevant data to form ongoing risk assessments and to support decision-making by the GRIC Director in a crisis. S/he will assist with event/incident communications; ensuring relevant events are escalated and responded to in an effective and timely manner.During an incident, the Operations Officer will collaborate with local and Federal agencies, as well as with NBCUniversal stakeholders to collect detailed and accurate information to provide accurate updates to the Global Security Operations team. Incidents may include a wide range of issues, including natural disaster, extreme weather, demonstrations, terrorism, crime, imminent threat and kidnapping.

The Operations Officer will be expected to work on a shift schedule (including weekends, holidays and non-business hours).

Responsibilities:

■Assume primary responsibility for monitoring and assessing potential impact of local and global events/incidents via all source collection efforts.
■Provide routine communications on issues that affect NBCUniversal global operations and/or its talent, such as threat reports, worldwide incident alerts, natural disasters, and other topical threats.
■Ensure events that could potentially impact NBCUniversal are escalated to the GRIC Director and relevant stakeholders in a timely manner.
■Assist in analyzing the impact of events or threats to NBCUniversal and its talent through collaboration with other business units, such as News, Productions and Sports.
■Provide situational updates to Senior Crisis Management Teams during incident/crisis.
■Produce accurate communications in time sensitive situations.
■Knowledge of Crisis Management tools, such as mass notification, travel locator and mapping, CCTV and crisis alerting tools.
■Monitor the movements of NBCUniversal and talent vehicles and personnel as necessary via GPS tracking systems.
■Knowledge of social media analysis for crisis events.

Qualifications/Requirements
■Bachelor’s degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience.■2+ years of experience with one year of satisfactory full-time professional experience in a command center or intelligence fusion center environment in one or a combination of the following: federal government such as Department of Homeland Security, emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, military service or another specialized area related to public or private command center operations.
Desired Characteristics Proficiency with standard office computer and web applications (Outlook, Internet Explorer, Word, Excel, PowerPoint)
■Natural curiosity about world events; knowledgeable of world and local events
■Excellent written and verbal communication skills
■Ability to operate under stress, multi-task in a fast-paced environment
■Self-motivated, strong organizational and multitasking skills
■Equally comfortable working independently or collaboratively on a project, often under compressed timelines
■The ability to work well under pressure and under sometimes ambiguous circumstances
■Knowledgeable of and comfortable with Twitter, Facebook and other forms of social media monitoring
■Highly responsive and proactive, able to own tasks from start to finish
■Issue effective and timely communications when required
■Attention to detail
■Ability to work a flexible schedule and sometimes extended schedule during crisis periods. Must remain on duty until properly relieved

How to Apply
https://sjobs.brassring.com/TGWebHost/jobdetails.aspx?jobId=272868&partnerid=25354&siteid=5108

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