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Senior Investigator



Employer: US Bank
Location: Colorado-CO-Denver

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors.
Under general guidance and supervision, this position typically handles complex cases requiring the use of independent judgment. Following the investigation, case development and prosecution phases, the Senior Investigator may identify weaknesses / risks and recommend solutions to senior management.

Essential Functions:
• Works directly with customers, department managers and /or Human Resources to identify and investigate fraudulent or unauthorized activities, both external and internal.
• Coordinates investigations with local, state, or federal authorities as necessary and maintains effective relationships with such agencies to assist in the conclusion of targeted cases
• Conducts both high level and detailed review of fraudulent activity. Identifies and documents causes of loss and develops or implements loss prevention measures to prevent future occurrences.
• Negotiates restitution repayment items to recover losses for the bank and/or customers.
• Prepare and deliver training sessions to assist in loss reduction.
• Conduct interviews of suspects and witness to successfully resolve cases.
• Conducts physical security analysis of company facilities. Makes recommendations on system design, development and implementation.
• Develop and maintains relationships with law enforcement agency personnel.
• Prepare cases for criminal and civil prosecution and attend court to pursue restitution and testify on behalf of the bank. Provide confidential reports to senior management as required.
• Will require on-call availability.
• Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with customers to understand each customer's normal account activity, as appropriate for this position.


Qualifications 
• Bachelor’s degree, technical or trade school certificate in criminal justice or equivalent
• 2-4 years of knowledge in fraud investigations/analysis and interview techniques preferred, as well as a basic understanding of the civil litigation process.
• Comprehensive knowledge of bank systems, rules of evidence and banking documents.
• Must have strong analytical, organizational and negotiating skills, as well as a high degree of initiative.
• Strong interpersonal, written and oral communication skills are required.
• Demonstrated positive, results oriented attitude.
• Ability to maintain high levels of confidentiality and data security standards
• Ability to travel
• Ability to be on-call
• CFE certification preferred



Travel Yes, 5 % of the Time
Average Hours Per Week 40



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