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Global Security Account Director - Sterling, Virginia

Employer: G4S
Location:Sterling, Virginia, United States
Job Reference: SS25769
Closing Date: June 16, 2015
Job Introduction:
The world’s leading private security organization, G4S, has an immediate job opportunity for an experienced Global Account Director with a background in security.  As the Global Account Director, you will be responsible for the development and operations of all physical security services for this assigned multi location
data center Security Solutions account.  This position ensures quality customer relations, creates and analyzes reports and provided communicates with client representatives and field offices regularly to facilitate these activities.
G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
G4S offers job security, excellent pay and benefits, and career opportunities.  We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:
  • Act as a strategic partner communicating directly with different levels of client management including executive levels, directors and other levels
  • Take a 24x7x365 and 180 degree view of security operations serving our client nationally or per identified region; ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance
  • Employ effective strategic leadership skills managing a large scale guard force  service and operations ensuring that such services are customer focused, reliable, stable and always either achieves or surpasses obligated service levels
  • Contribute to continuous process improvement and efficiencies through best practices; implement such to improve services and cost to our client
  • Manage at a Strategic level services including, but not limited to, alarm monitoring, access control, incident detection and mitigation, communication and awareness, delivery functions, theft and property and deterrence functions
  • Advise and mentor other G4S personnel serving client under existing work orders
  • Achieve financial goals by establishing objectives, developing and monitoring budgets, controlling and reducing costs, and optimizing use of assets
  • Personnel management; provide supervision to managers within the Secure Solutions Region (i.e., oversee customer relations, ensure required reports and analytics are provided to client and G4S management)
  • Oversee project management; implement standard security operations at each client facility, and ensure compliance through quarterly visits
  • Performance / budget compliance; responsible for the oversight of Key Performance Indicators designed to meet contractual expectations to include; tracking cost savings initiatives
  • Ensure proper debriefing of contract requirements to servicing field office and regional representatives; interpret rules and regulations; present ideas; organize and plan projects or events; formulate questions and generate answers to issues
  • Participate in training of field managers in business development; train and supervise others using easy-to-understand concepts and hands on experience; instill self-confidence and self-esteem in others
  • Organize support for short-notice job starts, emergency service and compliance
  • Interpret and administer programs and procedures for the organization in accordance with approved company policies
The Ideal Candidate:
Education, Licenses and Certifications Required
  • Must possess a Bachelor’s degree in Business, Criminal Justice, or a related field
Type and Length of Specific Experience Required
  • Must possess a minimum of ten (10) years of management experience a large multifaceted business with knowledge of IT, Executive Protection, Physical Security, Investigations or Special Events
  • Must possess a minimum of five (5) years of experience in a responsible global security management role within the security or criminal justice field
  • Must possess a minimum of five (5) years managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related operation
  • Must have experience developing strategic plans for physical and technical security services
  • Work history must include demonstration of:
    • Proficiency in communication and writing skills consistent with public speaking and construction on complex written reports
    • Ability to use sound business practices to further the goals and objectives of the organization
    • Ability to organize and manage the process required to maintain compliance for licensing and training functions
    • Basic understanding of other software including ability to use electronic ticketing
    • Resiliency and sound judgment in dealing with business and corporate challenges
    • Effectively communicate complex organizational and human resource issues
    • Proven track record of managing and developing projects and employees
Skills Required
  • Effective oral and written communication in an international environment
  • Willingness and ability to travel nationally and internationally as needed
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
Other
  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be willing and able to travel extensively with little to no advance notice
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Physical Requirements and Environment
Environment:  Office; minimal to no work in extreme temperatures is expected
Major activity:  Working on PC while sitting
Physical efforts to carry out job duties:  Limited, to include some standing, bending, limited stretching and reaching
EOE Minority/Female/Disabled/Veteran
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

How to Apply 

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