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Mall Security Director

Employer: Andrews International

Location: Los Angeles
Hourly Rate:$60-70
Job Summary:
The Site Supervisor performs on-site quality assurance inspections of customer locations to ensure quality customer service level expectations are met by Security Officers. Responsibilities include:
  • Conduct on-site quality assurance inspections as directed by branch management.
  • Maintain consistent management practices that promote low turnover, Non Billable Overtime, and excellent service to our customer.
  • Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and overall daily activity will be practiced.
  • Maintain correct documentation with DAR’s and Incident Reports.
  • Maintain an active and consistent communication pipeline with the client. This includes officer discipline and incident reporting with respect to the client site location.
  • Complete other duties as assigned.

Job Skills & Responsibilities  
  • High School Diploma or equivalent required.
  • At least 1 year of security experience is required.
  • Must have a valid state security officer license, if applicable.
  • Must have a valid driver’s license and acceptable driving record.
  • Must have the ability to train employees to perform tasks.
  • Basic knowledge of Microsoft XP, Office, and Excel. AS400 experience a plus.
  • Must be able to work in a fast-paced working environment.

Required Competencies  
  • He/she must be customer service oriented.
  • The successful candidate will pay close attention to detail.
  • He/she must embody Andrews International values as a highly visible representative of the branch and set high standards for him/her and others.
  • The successful candidate will be capable of prioritizing tasks and setting priorities during the work shift.
He/she will have the ability to use sound judgment in making field leadership decisions.

Environment :
Position based at the branch or client sites. Requires the ability to work in a fast-paced, multi-faceted environment.

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